Santa Cruz-La Laguna-Taganana

Good Morning! We booked 5 tours altogether with Atlantico. Over all we are happy with most part of the tours, starting from bookings, pick up and excursions. But there are few points that I want to highlight to make the two trips better. 1. Santa Cruz-La Laguna-Taganana- Had enough time to see Santa Cruz , La Laguna and Anaga Rain forests. In the description of the website, it states that after having lunch (Note-there was very limited choice for vegetarians and just one restaurant open in that area) in Taganana, we will visit golden sands of Las Teresitas beach. But we just spend time in Taganana only. This was little disappointing as my kids were looking forward to visiting the Las Teresita beach. 2. Teide Masca (Grand Tour)- I feel this trip was rushed as we had only half hour at Teide, Los Vinos was fine -1 and hour given- enough time to roam around and have lunch. But after that we had only photo stop at Garachico- that was disappointing as we wanted to spend some more time there. No time given to walk through the cobbled streets of its historic-artistic center, one of the most representative of the Canary Islands, or admire the impressive natural pools of volcanic lava as written on the website. Masca also we just got half an hour to explore. The trip was cut short by 2 hours as we were dropped to our hotel by 4 pm. The website says approximately 9 hours and we were the first one to be picked from La Caleta at 7:50 am . So the actual trip started around 9 pm. Please could I have explanation for why we were not given enough time to explore Garachico? Kind regards Manisha

Very good guide; Peter!! Important that the guide do not talk too loud and too much. Peters guiding was perfect. Excellent service.

The content of the tour was outstanding particularly Laguna and the scenery in Tanananga. The start of the tour was a little unsatisfactory. We were picked up by a small bus in Puerto de La Cruz and taken to Santa Cruz for the start of the tour. Having briefly met the tour guide he just said that we had an hour to look around Santa Cruz with little briefing on what to look for. Something needs to be done about that. Otherwise it was a very enjoyable day.

It has been a very nice trip and interesting.

Nos recogieron a las 9 de la mañana y estuvimos media hora recogiendo a gente en distintos sitios. Salimos desde el Puerto de la Cruz hacia Santa Cruz. Allí tuvimos que esperar a que llegara otro autobús. Cuando bajaron los del otro autobús el guia nos dio unas escasas indicaciones de donde estaba el mercado y dijo que nos dejaba una hora libre. Nos quejamos y nos dió una breve explicación de la plaza. Cuando llegamos a La Laguna nos dió dos breves explicaciones en una calle y también nos dejó por libre. Luego fuimos a Taganana, llegamos un poco tarde y nos ofrecieron comer menú (16€) en un "restaurante". La Laguna es un sitio muy bonito y también destacar los paisajes hasta Taganana. Como aspecto muy negativo el guía que solo nos daba tiempo libre para poder él descansar y así no explicar. Se le ve poco interés. Nos hubiera gustado que la excursión fuera verdaderamente una VISITA GUIADA.